These terms and conditions apply to apply to purchases made on this website from www.eyetoeyeproductions.com.au
All orders placed through this website are subject to confirmation and acceptance by Eye to Eye Productions.
Payment is expected upon collection or in advance of delivery. Payment details shall be finalized prior to dispatch unless you have an approved account.
For each online order, you must pay: the applicable price for the relevant goods confirmed by Eye to Eye Productions and the delivery and handling fee specified on the web site at that time.
Your order and credit card details are safe and secure. All personal and credit card information provided to Gaudion Furniture is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the internet.
At this stage, we can only accept payments using the methods stated in the Orders and Payment section of this web site. Payment must be cleared before the goods are dispatched.
Orders and Delivery:
Eye to Eye Production delivers the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available, you will be notified of this by Eye to Eye Productions as quickly as possible. Anyone at the delivery address who receives the goods will be presumed by Eye to Eye Productions to be authorised to receive the goods. If there is no-one at the delivery address or no-one of appropriate age to receive the order, Eye to Eye Productions may charge you additional delivery fees. Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged.
Delivery and Shipping:
Delivery costs are automatically calculated and charged to your account.
Delivery address and contact details:
When placing an order with us, where we are to deliver goods to you, we require a physical street address. Please note that an authorized signatory needs to be at the delivery address to sign for and collect the goods.
Returns and Replacements:
In the event that an item is flawed or damaged upon delivery please contact us as soon as you receive it to discuss a return and replacement. Email firstname.lastname@example.org.
If you are not satisfied with your purchase please contact us within 24 hours, quoting receipt number and your reason for returning the item should be listed in an email.
The returned items must be in new, unused, condition and in its original packaging.
Any postage shipping charges for the return of the item are your responsibility.
Please note if we do agree to replace your items, order times may take a while as items are made by individual artists.
Eye to Eye Productions will not reveal your personal information to external organisations except for the purposes of fulfilling your order.
Any liability of Eye to Eye Productions in connection with goods or services supplied to you will, subject to any non-excludeable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Eye to Eye Productions be limited to:
- in relation to goods, the replacement of the goods or the supply of equivalent goods; and
- in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
Changes to Terms:
Each order is governed by the terms and conditions current when the order is placed. Eye to Eye Productions may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.
All purchases under this web site and these terms and conditions are subject to the laws of Victoria, Australia.